Your lock up code is a 10 digit number provided to you via email once a year after paying your yearly data subscription. You will use the same code for the entire year. If your computer is online and your software settings are looking to the internet, your lock up code will be installed into your software automatically when reopening your program. If your program is not on the internet it should prompt you to enter your lock up code example below;
If your system is asking you for a lockup code, but you have an internet connection on that computer,
click on "Later," then when the program opens, in the top left click on "Help" and "Update Software."
Click "Proceed" in the bottom right hand corner of the window that pops up and once the update completes you should be all set.
Example Lockup Code
0431-1004-4340-3979-6281
If you are still having difficulties, please contact us here at 800-521-9696 or email softwaresupport@car-o-liner.com